
Contacts page overview showing table with contacts
Manual Entry
Add contacts one at a time directly in the app. This is ideal for quickly adding new leads as you encounter them.Open the Contact Modal

Add contact modal with form fields
Enter Contact Details
Create the Contact
CSV Import
Import multiple contacts at once using a CSV file. This is the fastest way to bulk-add contacts from spreadsheets, exports from other tools, or purchased lists.CSV import flow walkthrough
Preparing Your CSV
Your CSV file should include headers in the first row. Pockla recognizes these standard column names:Sample CSV Format
Sample CSV Format
Import Steps
Navigate to Contacts
Click Import

Contacts header showing Import button highlighted
Upload Your File

CSV upload dropzone
Map Columns
- Green checkmarks indicate matched columns
- Use dropdowns to manually map unrecognized columns
- Skip columns you don’t want to import

Column mapping interface with dropdowns
Review and Confirm

Import preview showing sample rows
Handling Duplicates
Pockla uses email address as the unique identifier for contacts:- New emails: Creates a new contact
- Existing emails: Updates the existing contact with new data
- Empty fields: Won’t overwrite existing data (only fills in blanks)
Contact Fields
Standard Fields
Every contact in Pockla has these built-in fields:Contact Status
Every contact can have a status to track where they are in your pipeline:Lead
Prospect
Customer
Churned
Enrichment Columns
When you create enrichment templates (AI-powered research), they appear as additional columns in your contacts table. These columns show:- — No data yet
- Generating (with spinner) Research in progress
- Preview text Completed research (click to view full content)
- Error icon Generation failed (can retry)

Contacts table showing enrichment column with different states
Bulk Actions
After importing or selecting contacts, you can perform actions on multiple contacts at once:
Selection bar at bottom of contacts table showing bulk action buttons
Select Contacts
Choose Action
Confirm
Filtering and Sorting
Filter by List
Use the dropdown in the header to filter contacts by list membership:- All Contacts: Show everyone
- Specific List: Show only contacts in that list

List filter dropdown in contacts header
Sort Columns
Click any sortable column header to sort:- Email: Alphabetical
- Company: Alphabetical
- Contact: By name
- Title: Alphabetical
- Status: By status type
- Created: By date added