Research Agent in action
What Is the Research Agent?
Unlike basic enrichment (which fills in standard fields), the Research Agent:- Conducts deep web research on contacts and companies
- Synthesizes information into actionable insights
- Provides suggested talking points
- Identifies relevant news and events
- Surfaces connections and commonalities
Using the Research Agent
The Research Agent lives inside Boards. When viewing a contact:- Open a board
- Click on a contact card
- Use the Board Agent chat panel
- Ask it to research the contact or company

Board Agent chat panel with research prompt
Example Prompts
“Research this contact’s company”
“What’s the latest news about this company?”
“Find background on this person”
“What are some good talking points for reaching out?”
Research Output
Company Research
The agent can provide:- Company Overview: What the company does
- Recent News: Latest press and announcements
- Key People: Leadership and relevant contacts
- Industry Context: Market position and competitors
- Growth Signals: Funding, hiring, expansion

Company research output example
Contact Research
For individual contacts:- Background: Career history and experience
- Recent Activity: Posts, articles, speaking events
- Interests: Topics they engage with
- Connection Points: Shared connections or interests
- Talking Points: Suggested conversation starters

Contact research output example
Research Agent Tools
The Research Agent has access to:Web Search
Searches the web for:- Company websites
- News articles
- Press releases
- Blog posts
Page Scraping
Reads and extracts information from:- Company about pages
- News articles
- LinkedIn profiles (public)
Best Practices
Use Before Outreach
Use Before Outreach
Run research before sending important emails. Personalized outreach based on research has significantly higher response rates.
Focus on High-Value Contacts
Focus on High-Value Contacts
Research takes time. Prioritize for key prospects and decision-makers.
Review and Personalize
Review and Personalize
AI research is a starting point. Review insights and add your own perspective before outreach.
Keep Research Current
Keep Research Current
Re-run research periodically for active deals, as company situations change.
Limitations
- Research is based on publicly available information
- Recent events may not be immediately reflected
- Small or private companies may have limited data available
- Results depend on what’s findable on the web
Troubleshooting
Research not appearing
Research not appearing
- Ensure you’re using the Board Agent chat panel
- Check if contact has sufficient data (email, company name)
- Try being more specific in your request
Incomplete research
Incomplete research
- Small or private companies have limited public data
- Try asking follow-up questions
- Add more contact details to improve results
Outdated information
Outdated information
- Ask the agent to search for recent news specifically
- Web search results reflect what’s currently indexed