How search works
- A search covers all time and all of your organisation’s leads and transferred calls, whatever page you were on and whatever filters you had set.
- Results replace the page as you type, under the heading Search results. The page underneath stays as you left it.
- Open a result to see its page. A Search results link takes you back to your results.
Narrowing results
Search results have their own period, filters and download, just like any other page:- Change the period to search a narrower window.
- Use Filter (⇧F) to add chips. If you receive both leads and calls, the first filter is Type: Leads or Calls.
- Download saves exactly the results you’re looking at.